Trouble with printer alignment?
We suggest testing printer alignment by printing on plain paper first.
On the 4. Print Settings tab you turn on the Corner Squares and Print Edges options.
The corner squares should be being printed fully in the corners of your paper, like in the images below
If they are being printed off the page or inside the page then all the badges will also be printed in the wrong positions.
When the Print Edges option is on then Big.first.name will print lines exactly where it thinks the edges of your badges should be.
You can test the alignment by holding the printed plain paper against some badge/label stock up to the light.
Make sure you have Page Scaling set to None in your printer settings as described in this blog post.
Also make sure that you have the correct paper size selected. For some printers you might need to select a special borderless paper size and then further fine tune the borderless settings.
Also please make sure you have installed up-to-date version of your printer drivers and Adobe Reader.
Which web browser should I use?
Big.first.name works best when using the latest version of one of these free browsers: Firefox, Google Chrome or Apple Safari.
How do the subscription upgrades work?
Upgrade your account to use our advanced designs and to allow for more events and attendees. Subscription payments are processed by Paypal (Visa, Mastercard & American Express accepted). A Paypal account is not required to subscribe.
When you subscribe your Big.first.name account will be upgraded immediately. You can cancel your subscription at any time (even before the end of your first month).
The different Big.first.name subscription plans are described on the signup page or on your account page.
Sticky labels? pin/clip badges? or Lanyards?
Big.first.name supports printing sizes for use with sticky labels, clip badges, and lanyards.
If your event lasts for one day or less then we recommend the use of sticky labels. The advantages include: - Your guests can stick the label on themselves where they choose (ie. where they feel most comfortable displaying their name badge). - Sticky labels are also more environmentally friendly than plastic coated badges and lanyards. - You can quickly hand-write a label for unregistered guests. - They are cheaper and easier to produce. - They are less damaging to clothes than pins or clips.
For multi-day events badges or lanyards might be more suitable due to their durablity. If your lanyards allow the badge to twist around back-to-front then be sure to print a second copy of the name badge for the back side (this is easy to do with big.first.name). Simply printing more sticky labels for the multiple days of your event is another option.
What labels sizes should i use?
Many events make the mistake of using name badges that are too small. Assuming your badge stock paper is either size A4 or Letter then your badges shouldn't be any smaller than fitting 10 per page (ie. 2 across by 5 down).
Here are some suggested links to Amazon.
- North America: Avery Adhesive Name Badges, 2.33 x 3.375 inches, White, Pack of 160 (08395)
- UK & Rest-of-world: Avery J8173-100 White QuickDRY 99 x 57 mm Address Labels